Simple, transparent pricing
All prices in Canadian dollars. No setup fees. No hidden charges. No overages — ever.
Free
- AI chat widget on your website
- 15 conversations per month
- 3 custom FAQs
- Booking system
- Basic business info responses
- Lead capture
- Leads dashboard
- Email notifications
- Analytics
- 24hr reminder emails
- Remove HelpTrax branding
- Staff accounts
- Support
Starter
- AI chat widget on your website
- 150 conversations per month
- 20 custom FAQs
- Booking system (15 appts/month)
- Basic business info responses
- Lead capture (name, email, phone)
- Leads dashboard
- Email notifications for new leads
- AnalyticsBasic analytics
- 24hr reminder emails
- Remove HelpTrax branding
- Staff accounts
- SupportEmail support
Pro
- AI chat widget on your website
- 400 conversations per month
- Unlimited custom FAQs
- Booking system (40 appts/month)
- Basic business info responses
- Lead capture (name, email, phone)
- Leads dashboard
- Email notifications for new leads
- AnalyticsAdvanced analytics
- 24hr reminder emails
- Remove HelpTrax branding
- Staff accounts (up to 3)
- SupportPriority email support
Free
Try the chatbot, no commitment required.
- AI chat widget on your website
- 15 conversations per month
- 3 custom FAQs
- Booking system
- Basic business info responses
- Lead capture
- Leads dashboard
- Email notifications
- Analytics
- 24hr reminder emails
- Remove HelpTrax branding
- Staff accounts
- Support
Starter
For small businesses ready to capture leads.
14-day free trial — no credit card required
- AI chat widget on your website
- 150 conversations per month
- 20 custom FAQs
- Booking system (15 appts/month)
- Basic business info responses
- Lead capture (name, email, phone)
- Leads dashboard
- Email notifications for new leads
- AnalyticsBasic analytics
- 24hr reminder emails
- Remove HelpTrax branding
- Staff accounts
- SupportEmail support
Pro
For growing businesses with a team.
14-day free trial — no credit card required
- AI chat widget on your website
- 400 conversations per month
- Unlimited custom FAQs
- Booking system (40 appts/month)
- Basic business info responses
- Lead capture (name, email, phone)
- Leads dashboard
- Email notifications for new leads
- AnalyticsAdvanced analytics
- 24hr reminder emails
- Remove HelpTrax branding
- Staff accounts (up to 3)
- SupportPriority email support
Common questions
Is there a contract?
No. All plans are month-to-month. Cancel any time, no questions asked.
Is there a setup fee?
No setup fees at any plan level.
Do I need a credit card for the free trial?
No. Starter and Pro both include a 14-day free trial with no credit card required. Pay only when you decide to continue.
What counts as a conversation?
A conversation is one complete customer chat session with your AI receptionist. Limits reset at the start of each month.
Why is pricing in CAD?
HelpTrax is built for Canadian small businesses. No currency surprises, no hidden exchange rate markups.
Can I upgrade or downgrade?
Yes. Change your plan any time from your dashboard. Upgrades take effect immediately.
Not sure which plan is right for you?
Start with Free. Upgrade the moment you want to capture leads.